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rateit.
Getting started

Start with My workflow

Sign in, confirm your active company and use the dashboard to navigate your operation.

6 min3 stepsOfficial Rateit guide

Before you begin

  • A confirmed business account
  • An existing company or the Café Aurora demo account
01
Step 1 of 3

Sign in to your workspace

Open /login with your company or team account. Your associated company opens after authentication.

  • Use company credentials.
  • Creator accounts use a separate portal.
rateit.site
Workflow preview

Sign in to your workspace

Use company credentials.

Creator accounts use a separate portal.

Continue
Visual preview · step 1
02
Step 2 of 3

Explore My workflow

The dashboard organizes work into collecting feedback, understanding it, taking action and measuring results.

  • Navigate between customers, improvements and operations.
  • The selected period applies to compatible modules.
rateit.site
Workflow preview

Explore My workflow

Navigate between customers, improvements and operations.

The selected period applies to compatible modules.

Continue
Visual preview · step 2
03
Step 3 of 3

Check the main pages

Open Reviews, Reports, Insights, Locations, RatePads, Loyalty and Integrations.

  • Empty states explain what to do next.
  • Errors offer a retry action.
rateit.site
Workflow preview

Check the main pages

Empty states explain what to do next.

Errors offer a retry action.

Continue
Visual preview · step 3
Guide complete

Now test the complete workflow.

Repeat the workflow in a private window or on your phone and verify each expected result before using real data.

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