rateit.Follow every workflow with confidence.
Choose a demo profile, follow the guide and check the expected result on your phone or computer.
Product tutorials
Each item opens a complete guide with steps, illustrations and expected results.
Start with My workflow
Sign in, confirm your active company and use the dashboard to navigate your operation.
- Sign in to your workspace
- Explore My workflow
- Check the main pages
Test a team member account
Compare team member and owner permissions and verify that restricted actions remain protected.
- Sign in as a team member
- Compare permissions
Create and test a RatePad
Create a feedback collection point that connects QR or NFC to your company.
- Create the collection point
- Open the public link
Activate a physical QR code
Link a printed device to a RatePad and change its destination later without reprinting.
- Open activation
- Choose the destination
- Test on another phone
Write a Rateit link to an NFC tag
Use NFC Tools to write the public RatePad URL and test it before installation.
- Copy the public link
- Create a URL record
- Write the tag
Receive and find a review
Submit a public test review, find it in your workspace and understand when AI is used.
- Submit a test review
- Find it in your workspace
Generate an AI report
Create a report with strengths, weaknesses, risks, recommended actions and supporting evidence.
- Choose the scope
- Confirm processing
- Turn evidence into action
Ask Ayla focused questions
Investigate risks, opportunities and locations needing attention with concise questions.
- Select a period
- Ask a concrete question
- Create follow-up work
Configure and test the Stamp Card
Customize the card and verify the relationship between purchase, review and a single stamp.
- Customize the program
- Verify a purchase
- Award the stamp
Publish content and track conversions
Register content and track revenue and commissions while distinguishing submitted URLs from verified authorship.
- Open the Creator Center
- Register your content
- Share the tracking link
Choose a plan and test a subscription
Compare limits and verify a sandbox subscription without treating test payments as revenue.
- Compare plans
- Open checkout
- Check the result
Connect your system with the API
Authenticate on the server and test reviews, orders and webhooks without duplicate events.
- Read the API documentation
- Send a test event
- Verify retries
Frequently asked questions
Clear answers about operations, security and billing.
Does the physical QR point to Google?
No. It points to rateit.site/p/... and Rateit selects the review form. You can change the location or campaign without reprinting the device.
What is the difference between a RatePad and a physical QR?
A RatePad is a collection channel for reviews and metrics. A physical QR device can be linked to that channel. A RatePad also works through a link, an on-screen QR or NFC.
Can an activation code be reused?
No. It is only used for the first activation. Afterward, the company changes the destination in the dashboard, and Rateit administrators can revoke the device.
Do customers need an app to leave a review?
No. They tap their phone or scan the QR and respond in the browser.
Do I need a location before creating a RatePad?
No. Owners and administrators can create a RatePad without a location and link it later.
Does receiving a review consume AI credits?
No. Storing and organizing reviews does not call AI. Credits are consumed when an authorized user requests an analysis, report or draft.
Are names and phone numbers sent to AI?
No. Contact details are kept separately for support and consented marketing. The pipeline removes them before calling AI.
Can I move a QR from one location to another?
Yes. Open RatePads, find the physical device and change its destination. The printed QR remains the same.
How do I pause or revoke a RatePad?
The company can pause or delete a RatePad. Rateit administrators can revoke a physical device or RatePad in cases of loss, fraud or support.
What if NFC does not open the page?
Check that NFC is enabled, hold the top of the phone near the tag, remove metal cases and try the backup QR. Rewrite the tag as a URL/URI if needed.
Is Google Business Profile required?
No. RatePads, CSV, API and WooCommerce can supply reviews. Google is another source once its quota is approved.
How do I get help?
Send the description, time, company, location and RatePad ID to suporte@rateit.site. Never send passwords, API keys or recovery codes.
Still need help?
Send the RatePad ID and a description of the issue. Never share passwords or API keys.